Refunds

Returns and Exchanges

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@thecandlebakery.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@thecandlebakery.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. For all damaged goods, please take a picture and email us along with your reciept to info@thecandlebakery.com 

Exchanges 

Unfortunaelty we do not accept any exchanges or returns on sale items or gift cards.


We hope your shopping experience here at The Candle Bakery has been one of a kind!!!